TELUS is major the pack In terms of phone filtering, a service that is appreciably more practical at blocking spam/robocalls than common get in touch with blocking.
You can only modify it. I waited for an hour or so on the cell phone to talk to a human. He was beneficial, but needed to redirect me to another person. I had been then on hold for an additional hour. They presented me a far better offer, but it was not what was made available on-line. Those offers are For brand new customers. Being a loyal customer I would need to spend $78 when compared to $60 for a new customer, for your service I wished.
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Hello RoHo_ and thanks for your time and energy, our team might be content to check into this along with you. We will have to have more details concerning your account so we'll mail you A non-public message shortly, thanks!
Have you attempted working with the online Chat? Go online to My TELUS plus the the Chat icon will probably be with the lessen correct in the window. Remedy the questions on what sort of assist you will need then hold replying to the bot with "I would like to speak to anyone" right up until the bot offers up and passes the Chat to a person.
I would have to employ an electrician and purchase it myself, to go ahead and take cable down from the house and remove it. I suppose the neighbor would need to make this happen likewise. The phone cable lawfully belongs to Telus up right until it connects to the house. I believe I will send them a Invoice.
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Payment impacting modifications would require a cell phone call but prior to accomplishing that, Have you ever tried the payment arrangement possibilities on-line?
@Oleginza Wrote: I referred to as Telus CS at eight.55AM Mountain time plus they hanged up on me, expressing which i should connect with all through "common Office environment several hours". Is this for authentic?
So inefficient. An email would obtain the message across quite a bit much easier. The following agent mentioned sorry and will reverse the final month’s charge and terminate it. The next thirty day period One more $seven. Sigh. About the cellphone yet again around 1-one/two hour. The next agent was defending her employer and implying I was Erroneous. Just charge me the $340 and prevent the $seven month-to-month Invoice and terminate the digital camera, I begged her, after which I finished the call. She remaining a message stating she can't progress With all the cancellation since I hung up. At this time I’m emotion physically sick from it. I call again… forty five minutes. Make sure you, just conclusion this connection now. Lastly another agent confident me It might be cancelled. In whole, in excess of eleven hrs within the mobile phone given that February striving to deal with the digicam return. It felt like punishment… like I’m the enemy - after spending above $40,000 with Telus over the years and hardly ever the moment complained. I’m really affected person and polite. My ask for was so straightforward. The full point was made painfully complicated and prolonged for months.
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